Product FAQs

What currency are the prices based on?

All prices stated are in US dollars.

Is shipping free? Like free beer?

Yes! Shipping is free, internationally. No fussing over shipping options.

How fast is the shipping?

You should get your package within 20 business days.

How secure is your payment gateway?

We use Stripe for encrypted payment, and it’s absolutely safe.┬áStripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Read more here.

Do you have discounts for bundles?

Yes, bundle discounts are on the way! We’ll launch it as soon as it’s available.

What do you do with our data after purchase?

We take data protection and privacy seriously. We’ll never email you to solicit sales if you didn’t agree prior. But if you signed up to be on our email lists (you have to sign up separately – buying a product doesn’t sign you up automatically), we’ll email you occasionally whenever there’s new product launches or promos.

Do you have discounts for students/non-profits?

Yes, we’re open to that. Drop us a message under Contact Us to discuss.

Are there any plans for a digital edition of the tools?

Not at the moment, but happy to hear you out why – we might just do it!

Do you offer any training materials?

Not at the moment. But we might make it if demand is high.

Company FAQs

How long have you been in business?

Since 2014.

Who are you?

We’re a Singapore-based design company working with governments and non-profit organisations for public good.

How do I contact you?

Please drop us a message under Contact Us, and we’ll be in touch asap.

Why buy from you?

We’re designers ourselves, and we use the tools we designed. We want to share what we found useful, and we’re confident it will be too for you.

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